Manipal International Patient Care Services around the world are becoming more accessible with advancements in technology and communication, and so is healthcare! Today, traveling to another country for medical treatment has become convenient and accessible. Manipal Hospital understands the cultural and linguistic needs of all patients – be it national or International. The Manipal International Patient Care Center has been created to meet such needs. Our professionally trained, multilingual staff will work with you to meet your health care needs and make your stay in the hospital as comfortable as possible.
The Manipal International Patient Care is a service from India’s first multi-specialty tertiary care hospital to be certified ISO 9001: 2000 by TUV Rhineland for all comprehensive protocols including Clinical, Nursing, Diagnostics and Allied Areas. It serves as a single window for high quality medical services and personalized attention with an assurance of a comfortable stay for both patients and their families. For years, the hospital has served a diverse group of patients - from overseas family members to visiting dignitaries and heads of state.
The team at the Manipal International Patient Care extends a full range of personalized services to international patients and their accompanying family members. At this one-stop service center, a dedicated team of professional Patient Care Coordinators ensure that every patient's visit is comfortable, pleasant and hassle-free. The International Center takes care of the minutest details, so you can focus on getting back to the best of your health.
The Manipal Hospital Edge! As a full service private hospital, Manipal Hospital offers a comprehensive range of specialist services combined with some of the most advanced medical technology, highly qualified team of specialists and world-class nursing care.
It is conveniently located near the airport, a mere 10-minute drive and about 30-minutes from the Railway Station. The inpatient rooms are designed and fitted with top-class comfort and furnishings, including attached bathroom, television and telephone. Internet access is available on request
Patients at Manipal Hospital are able to draw on the pool of expertise and skills of well qualified consultants who work as a team to provide the best of care and treatment. In addition to the accessibility of specialist skills, the patients also have the quality assurance that the medical services are peer reviewed and medically audited. The hospital adheres to a fixed and transparent fee schedule. Many of our doctors have international affiliations with institutions across the world including UK and USA.
AccommodationThe Center helps patients and their families find long or short-term accommodations that best suit their individual preferences and budget. We can arrange accommodation at hotels in the vicinity or serviced apartments when reservations are made through our office. Our executives will assist you in finding a suitable accomodation.
Special Diet
Your diet forms an integral part of your treatment and is prepared hygienically as per your taste. We ensure personalized attention to every detail. Our dieticians will help you decide on your nutritional requirements. Your family and friends who accompany you can avail of the following facilities:
On request, our staff will make arrangements or reservations for restaurant, entertainment, sightseeing, shopping and golf excursions. The hospital has entered into arrangements with some clubs, holiday resorts, jungle lodges and tour operators who can offer a wide gamut of services from sightseeing to traditional Indian rejuvenation packages.
As your health is our primary concern, assistance in organizing such services will be subject to your treatment and recovery.
Manipal Health Check Packages
We offer several comprehensive health check-up options for our international patients, their family and visitors. Usually half-day packages, these health checks are tailored to meet the time constraints of busy executives and their families. Any special tests or appointments with our consultants can also be scheduled at nominal extra charges.
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Executive and Deluxe Rooms
The executive and deluxe rooms are where the culture, expertise and hospitality of India blends with modern state-of-the-art medical facilities and services to provide what is the finest hospital service in India. The warmth of a tastefully designed décor, sophistication, comfort and an impeccable attention to detail provides a congenial atmosphere for healing and an extravagant experience.
The ornate rooms are singular in design and character with an ambience to heal and comfort you. These rooms offer utmost privacy, a panoramic view of the Bangalore Airport and tranquility of the golf course! The spacious rooms are equipped with controllable air conditioning, reading lights, STD and ISD facility and color television.
Bangalore – The healthcare destinationIndia is fast emerging as one of the most sought after medical destinations in Asia for offshore patients.
People from across the globe have been visiting India for rejuvenation packages from across the globe. Chennai and Vellore were once metaphors for the best in medicine, but catered mostly to Indians from other states. Later, Kerala created a brand for itself through Ayurveda and people from other countries trickled in. Now, people from foreign countries visit India, not just for rejuvenation, but for holistic medical treatment.
South India, especially Bangalore, is emerging as the healthcare destination of choice. Hospitals here receive patients from Sri Lanka, Bangladesh, Tanzania, Mauritius, Nepal, Pakistan, Dubai and other Middle East and SAARC countries. There is an increasing trend of patients from North America and European countries as well.
Bangalore’s reputation as the Silicon Valley of the country may soon be overshadowed by this new development as the next International medical tourism destination. The ministry of tourism, Government of Karnataka has referred to Bangalore as the ‘Garden of Life’, in its promotional campaign.
Bangalore city life, be it in terms of restaurants, world cuisines, pubs, shopping malls, accessibility, business services and entertainment events among others, is comparable to any cosmopolitan city anywhere in the world. Conducive climate and affordable levels of cost of living, with good healthcare infrastructure and peaceful law and order situation, the city has it all.
The highlight of South India’s medical facilities and skills are in the areas of Cardiology, Cancer, Minimal Invasive Surgery, Joint Replacement, Kidney, Neurosurgery, Plastic Surgery, Dental treatment and Pediatrics.
State-of-the-art facilities coupled with significantly low treatment costs when compared to the West, makes medical tourism to Bangalore an ideal proposition.
Healthcare through Telemedicine
The advent of Information technology has revolutionized the field of healthcare - facilitating improvisations in the quality of healthcare delivery.
Telemedicine is using this Information Technology to transmit and transfer real time Patient Information i.e., Clinical and Diagnostics like ECG, X-RAY, CT, MRI and so on from one geographical area to another, for providing ‘distance clinical care’ from a super-specialty center like Manipal Hospital.
The Manipal Hospital Telemedicine Network works upon a ‘server based technology’, with the server situated in Bangalore. All members at the user end and peripheral hospitals will be given a login ID through which all the members will be able to get the telemedicine consultation through this network. These consultations will be provided by doctors from the Manipal Group of Hospitals on a scheduled basis, which will be coordinated by a team of professionals at the Telemedicine Department.
Key Patient InformationPrior to scheduling a procedure, we recommend the following steps:
Call the Indian embassy or consulate in your country to verify Visa requirements and other formalities.
Should you and your physician determine that treatment at Manipal Hospital is appropriate, request a medical service cost estimate of your anticipated treatment.
Medical Visas introduced for patients traveling to India for medical treatment will be processed on priority.
Checklist before your travel
Make sure all your travel documents and medical records are in order, including:
A passport, Visa and other photo identification
Full medical records (translated into English). Include all test reports and surgery reports, treatment records, and laboratory results.
All films / CD (for example, X-rays, MRIs, CT scans, angiograms) along with relevant reports translated into English
Glass pathology slides if applicable, along with the original report and a copy of the pathology report translated into English
Fill prescriptions for any medications that you must take regularly and bring them with you. Some medications may not be approved for distribution in India and we may need to identify the generic version.
Financial Information
Should you and your physician determine that treatment at Manipal Hospital as appropriate, you can request a medical service cost estimate relating to your anticipated treatment.
The Manipal International Patient Care Center will prepare an estimate for you including advance deposits, consultation charges, surgery or treatment costs and hospital fee. The currency exchange desk at the hospital accepts all currencies.
Understanding the payment and billing process at the hospital is advisable.
Language Assistance
At Manipal, we foster the philosophy of involving you in every step of your treatment at our hospital. Interpreters are available to help you understand your medical condition and communicate with your consultant on your behalf in a language, which is most comfortable to you.
We provide interpretation services in the following languages:
English
Bengali
Creole
Swahili
Arabic
Urdu
Mandarin
Japanese
German
French
Hindi
Services for the Hearing Impaired: Language Assistance by qualified sign-language interpreters are provided for those challenged with impaired hearing.
Medical Records
Appointments
Consultations
Patients’ medical records can be faxed, mailed or electronically transmitted along with applicable films and test results. Our physicians will carefully and patiently review your medical history to determine the best course of treatment and whether it is in the interest of a patient to travel to Bangalore to receive his/her treatment. When necessary, the center will arrange preliminary telephone consultations between patients, their personal physicians and our specialists. We then provide the fastest possible response regarding each patient’s selection to receive treatment at our facilities along with the length of time a patient needs to spend in the hospital.
An update to your physician
The center keeps referring physicians informed about your treatment and care on a periodic basis throughout the treatment period. A complete medical report will be given to you at the time of discharge in the form of a Discharge Summary. When a patient returns home, we regularly confer with the referring physician on the patient’s progress as well as necessary follow-up care.
“I have found the hospital to be of superb class standards with wonderful administration as well as the staff here in the hospital… the doctors have been nothing but complimentary. I am very grateful to Manipal Hospital” -Mark Daniel from USA
“I am delighted with the way we were received here, the way people understood our problem, the way they are very sensitive to the suffering of especially the poor people and children. I find this an exceptional experience… I cannot tell otherwise”
-Robert from Belgium
“At Manipal Hospital, one thing that made the biggest impression on me was the doctors' total devotion and commitment to their patients and work. At Manipal Hospital, the doctor-patient relationship is so good that it contributes a substantial percentage to the healing process of the patient”
-Thadeus Bugingo, Tanzania
“Manipal Heart Foundation has a very powerful team and expertise in treating maladies like the TGA (Transposition of Great Arteries). We are very happy and for ever thankful to the doctors, nurses and all the staff of Manipal Hospital for being very helpful and supportive to my baby.”
- Ann from Philippines
Mother of the baby who underwent a complicated heart surgery at Manipal Heart Foundation
“When I arrived at the Manipal Hospital, my reception was wonderful. The doctors were very attentive, very gracious and the nurses were unbelievably caring. Everyone in the hospital has been absolutely first-class… I can't stress just how much.”
- Margaret Bell from England
“It's been first-class treatment from day one, from the nursing staff, the surgeon, administration… it's been excellent; I think, much superior to what we would have received in the UK. The operation I had at the Manipal would have been four or five times more expensive in England. It's an excellent service and everything is catered for. We made some very good friends here.”
- Arthur Waderburn from UK
“It was very easy to contact people here. Because of my experience in the dental business before, I have no hesitation in saying that this is a world-class dental facility. My wife and I are delighted with the treatment we've had here. We have the highest confidence in Manipal Hospital. “
-Greg Marcum from England
